I usually don’t write reviews, however after working with Lisa Cole, I felt that it was absolutely necessary.
A few weeks back we had the biggest hail storm I have ever seen in Golden, and it absolutely wreaked havoc on mine and my girlfriend’s car.
The next day I found a flyer on my door from The Hail Shop, I was hesitant but really liked the idea of not paying a deductible. So I called the number on the flyer and set up a time for someone to come to my house and inspect the car.
That, someone, was the lovely Lisa Cole! She has a fantastic work ethic and a great personality to go with it. She made us feel comfortable from the get-go, and walked us through the steps to getting our car repaired.
She went above an beyond her duties, driving me and my GF to work, arranging the rental car, delivering our cars back to us. I couldn’t believe the service! You just don’t find quality like this anymore.
At the end of the day though, it really comes down to how the car looks after repairs, and I was just as amazed with the customer service as I was with the finished results, FLAWLESS! Like a brand new ride!