The Hail Shop USA Limited Lifetime Warranty

The Hail Shop USA warrants that the PDR process will last for as long as you own your vehicle.

On behalf of The Hail Shop USA, we wish to thank you for bringing your vehicle to us for repairs and appreciate the valued confidence you have placed in us. Our number one goal is to earn your trust and hope you come back and visit us again for all of your paintless dent repair needs. We promise to always provide you with the highest level of quality workmanship and customer service with every repair and every visit.

As a The Hail Shop USA customer, we present you with our Limited Lifetime Warranty on the quality and workmanship tasks listed in the original estimate for as long as you own the vehicle.

Any limitations and exceptions apply only where normal wear-and-tear (as listed below), use, and environmental damages are concerned or where a manufacturers warranty applies.

In the event that The Hail Shop USA paintless dent repair (PDR) results are found to be defective under this warranty, The Hail Shop USA will repair such quantity of dents and correct paint flaws, proved to be defective as a result of The Hail Shop USA PDR process, at The Hail Shop USA place of business, with The Hail Shop USA providing the labor and materials free of charge during the warranty period.

All of The Hail Shop USA LIMITED LIFETIME WARRANTIES are subject to exception and limitations pursuant to the written conditions agreed upon by the consumer and The Hail Shop USA representative prior to the commencement of work.

The Hail Shop USA PDR process guarantees against: Shine/gloss deterioration, blistering, peeling, wrinkling, defects in primer adhesion.

Warranty Exclusions:

  1. PREVIOUS DAMAGE: All previous and unrelated damage not associated with the hail damage or PDR repair work provided by The Hail Shop USA is not covered by The Hail Shop USA under this warranty. This warranty applies to the panels, which are repaired by The Hail Shop USA. It covers your vehicle under your subsequent ownership during the warranty period. The warranty relates exactly to the warranty period provided by the Manufacturer of your vehicle for coverage of defects in paint finish and corrosion. In conclusion, The Hail Shop USA shop warranty does not exceed manufacturer’s warranty.
  2. SPECIFICALLY EXCLUDED: A. Normal wear and tear on your vehicle, including to its panels and paint finish. B. Rust, corrosion, surface rust, rust through, and/or damage caused by rusting of or exterior panel is not covered. C. Damage arising from unreasonable vehicles use. D. Faulty care and maintenance. E. Parts, materials and equipment featuring manufacturers’ warranties.
  3. SALE OR LEASE EXCLUSION: In the event of a sale or lease departure from your vehicle, the date of said sale or lease termination is the date your warranty with The Hail Shop USA.
  4. 4. STRIPES AND DECALS: Decorative stripes and decals on your vehicle, including those from the original equipment manufacturer, are excluded from The Hail Shop USA warranty. However, we will still do our best to repair hail damaged decorative stripes and decals.
  5. SUBSEQUENT HAIL STORMS: This warranty shall become void if the vehicle is subjected to subsequent hail storms or if The Hail Shop USA can determine and verify the damage differs from the damage on the original repair order.

This LIMITED LIFETIME WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings. This LIMITED LIFETIME WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by The Hail Shop USA. This warranty is nontransferable.

Updated 5/19/20.

At The Hail Shop USA, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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