Hail damage can be very confusing and troublesome and we are here to help you through the process, from A to Z!

  1. The first step is to call your insurance company and file a hail claim on the vehicles that were damaged. Visit here to find your insurance companies claim department.
    • You will need your insurance policy number
    • VIN of vehicle that was damaged
    • Date and time of incident
    • Description of the incident
    • Description of damages
    • Location of incident
  2. Next, you will receive a call from a local claims adjuster. Most insurance companies will come to your choice of location to do the assessment. The results of the assessment will be mailed to you along with a check that will either be written to just you or you and your lender.
  3. Call The Hail Shop USA at (800)485-9026to schedule your paintless dent repair appointment. You can also use our online form. One of our friendly hail specialists will walk you through the process and answer any questions you might have.FYI: Your insurance company might lead you to believe that you have to choose a body shop from their preferred list but this is not true. You can get your hail damaged at any paintless dent repair shop.

     

  4. When you drop your vehicle off for hail damage repair, we will re-evaluate your vehicle for any additional damage that the insurance assessor might have missed. We will use a special marker to circle all of the hail damage. On average, insurance company adjusters will miss 25-30% of your vehicles hail damage. If this is the case, will contact you and your insurance company. A request for additional funding (insurance supplement) will be made.
  5. Once we know that all of the hail damage will be paid for by your insurance company, we will start the paintless dent repair process.
  6. Depending on the amount and severity of your cars hail damage, a typical auto hail damage repair takes anywhere between 2-7 days.
  7. Once the dents are 100% removed and your vehicle has been restored to it’s pre-damaged condition, we will wash the vehicle and clean the interior.
  8. Upon your arrival to pick-up your vehicle, we will go over your vehicle to make sure you are completely satisfied. We guarantee our work with a limited lifetime warranty.